Shipping and Returns
Shipping and Returns
At Tiger Tattoo Supply Company, we strive to provide the best service to our customers. Our goal is to ensure that your experience with us is seamless and your orders arrive in perfect condition, ready to support your tattooing needs.
Shipping Policy
Processing Time
All orders are processed within 7-10 business days. Orders placed on weekends or holidays will be processed the next business day. You will receive a confirmation email once your order has been processed and is ready to ship.
Shipping Methods and Delivery Times
We offer a variety of shipping options to meet your needs:
- Standard Shipping: Estimated delivery time of 5-7 business days.
- Expedited Shipping: Estimated delivery time of 7-15 business days.
- International Shipping: We ship worldwide! International shipping times and rates will vary depending on the destination.
Shipping fees are calculated at checkout based on the shipping method and destination. Please note that delivery times may vary due to factors beyond our control, such as weather conditions, customs processing, or carrier delays.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment.
Address Accuracy
Please ensure that your shipping address is accurate at the time of purchase. Tiger Tattoo Supply Company is not responsible for any delays or lost packages due to incorrect addresses provided by customers. If you realize you've entered the wrong address, please contact us immediately at [email/contact information], and we’ll do our best to make corrections before the order ships.
Returns and Exchanges
Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a return policy under the following conditions:
- Condition of Items: All items must be in new, unused, and resalable condition. Items that have been used or opened (such as tattoo ink, needles, or aftercare products) are not eligible for return due to hygiene and safety concerns.
- Return Shipping: Customers are responsible for the return shipping costs unless the item is defective or incorrect.
To initiate a return, please contact us at [email/contact information] with your order number and reason for the return. We will provide instructions on how to return the item.
Exchanges
If you would like to exchange an item, please contact us within [X] days of receiving your order. We will provide instructions for returning the original item and arranging the exchange. Please note that the exchange item must be of equal or lesser value, and any price difference will be handled at the time of the exchange.
Refunds
Once we receive your returned item and inspect its condition, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow [X] business days for the refund to appear on your statement, depending on your payment provider.
Defective or Damaged Items
If you receive a defective or damaged item, please contact us immediately at [email/contact information]. We will work with you to resolve the issue as quickly as possible by either issuing a replacement or refund.
Final Notes
We take pride in our customer service and are always here to help with any issues or concerns you may have. If you have any questions about shipping, returns, or exchanges, please don’t hesitate to contact us. We want you to be completely satisfied with your purchase and are committed to providing the best possible experience.
Thank you for choosing Tiger Tattoo Supply Company!